Research Types

  • Exploratory & Discovery

  • Concept & Creative Evaluation

  • UX & Usability

  • Longitudinal

  • Observational & In-context

  • Customer Experience

  • Cultural & Trendspotting

Methods

  • Focus Groups (virtual & in-person)

  • IDIs (virtual & in-person)

  • Ethnography & Mobile diaries

  • UX research 

  • Shop-alongs

  • Insight Communities

  • Co-creation & Ideation

  • AI-assisted Synthesis

Focus Areas

  • Brand strategy & Positioning 

  • Product & Concept Development

  • Customer Journey Mapping

  • Communications & Advertising

  • User Experience (UX) 

  • Shopper & Path-to-purchase

  • Market & Category Exploration

  • Employee & Stakeholder Insights

 

Industries

  • Automotive  

  • CPG & FMCG

  • Financial & Insurance

  • Healthcare & Pharma

  • Media & Entertainment 

  • Nonprofit & Government

  • Retail & Shopper

  • Technology

  • Travel & Hospitality

Segments

  • Gen Z & Youth

  • Millennials

  • Parents & Families

  • Multicultural & DEI audiences

  • B2B & Professionals

  • Seniors & Boomers

  • Healthcare Patients & Caregivers

  • Hard-to-reach & Niche Audiences